Privacy Policy
1. What Information Do We Collect and Why?
When you interact with Tenerife.Boats, we may collect the following types of information:
When registering or contacting us directly (by email, phone, or form):
Full name
Email address
Phone number
City and country
When registering via Facebook or similar platforms:
Facebook account information
Email address
Phone number
We collect your phone number to provide support, confirm bookings, and offer consultation services.
All data is provided voluntarily, and you may choose not to share certain information. However, some features of our website or booking system may not function properly without it.
In addition, when you visit our website, we may automatically collect certain technical and analytical data, including:
IP address
Device type, operating system, and browser type
Unique device identifiers (UDID/MEID)
Referring website or link source
Pages visited and time spent on each page
Registration and visit duration data
Booking time and usage behavior
Data from analytics tools such as Google Analytics, Facebook Pixel, and Zoho SalesIQ
This information helps us improve website performance, enhance the user experience, and analyze marketing effectiveness.
2. Method and Location of Data Processing
Processing Method:
Personal data is processed electronically using secure systems and methods consistent with the purposes of data collection.
Processing Location:
Data is processed at the offices of Tenerife.Boats in Tenerife, Canary Islands, Spain, and at other authorized locations where involved parties (such as hosting or CRM providers) are based.
3. Use and Disclosure of Information
Your personal data may be used internally by authorized employees and contractors of Tenerife.Boats for purposes such as customer service, booking management, and communication.
We may occasionally send promotional offers or updates, but only if you have given explicit consent.
Personal data may also be shared with third-party service providers involved in:
Payment processing (e.g., PayPal, REDSYS)
Customer management (Zoho CRM, Zoho Campaigns)
Analytics and advertising (Google Analytics, Facebook Pixel)
Tenerife.Boats does not sell, rent, or share your personal data with unauthorized third parties. Data is only shared when necessary for service fulfillment or with your prior consent.
4. Protection of Personal Data
We take all reasonable technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
You are encouraged to protect your own information by using secure passwords, updating them regularly, and accessing our website through trusted networks and browsers.
5. Access, Correction, and Deletion of Information
You have the right to access, modify, or delete your personal information at any time.
To exercise these rights, please contact us at:
📧 info@tenerife.boats
6. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance user experience, analyze behavior, and optimize our website performance.
You can disable cookies in your browser settings at any time. However, doing so may affect the functionality of certain site features.
For more details about managing cookies, please visit:
7. External Links
Our website may contain links to external websites. Tenerife.Boats is not responsible for the content or privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.
8. Updates to This Privacy Policy
This Privacy Policy may be updated periodically to reflect changes in our practices or legal obligations. The latest version will always be available on this page, and the “last updated” date will indicate the most recent revision.
9. Legal Compliance
This Privacy Policy complies with Spanish law and the General Data Protection Regulation (GDPR), ensuring your personal data is handled transparently and securely.
10. Contact Information
Tenerife.Boats
38660 Costa Adeje, Tenerife, Canary Islands, Spain
📞 Tel: +34 611 032 820
📧 Email: info@tenerife.boats
For inquiries regarding personal data storage or access requests, please contact us at info@tenerife.boats.